First migration appears to be a success! Feedback?

Good evening everyone.  We moved our first 1000 customers last Thursday morning and the process went very well.  We only had 4 accounts that reported errors and they were resolved within minutes.  This is good news and I would like to congratulate the Cal UTech team for a job well done!! 

After reviewing the logs from the Help Desk and discussing lessons learned with the team we want to try to get ahead of some of the top reasons people called into the Help Desk:

• OWA - The address changes with the move and this was our top call to the HD.  For clarification, after you have been migrated you will need to type in the following address to get access to OWA:

http://owamail.calu.edu/

• The Quicklinks on the http://www.calu.edu/ website are not updated.  We are working with the Web team to get this resolved.
• Mobile device configuration has changed.  There are a LOT of different types of mobile devices and we are working hard to ensure all of the configurations will work.  We will be posting more updates around this area as progress is made. 

As I said in the title, it "appears" this first large migration was a success.  But, I would like to hear feedback from all of you.  If you have a comment or question please send it.  If you are experiencing a problem please call the Help Desk and they will assist you.

This coming week we are moving approximately 6,500 accounts so we will be very busy.  We are going to work hard to make this a smooth transition for everyone and we greatly appreciate your patience and support!

Have a great week!

Andy